Famously Easy Returns and Exchanges

If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any store or send in your item by mail. As a part of our Famously Easy Return and Exchange Policy, our goal is help everyone enjoy the famous feeling that comes from the right pair of shoes.

Two Easy Ways To Return

1. To Make a Return at Any Store

No box? No receipt? No problem! We’re happy to look up your receipt with the credit/debit card used for the original purchase or by using your FAMOUSLY YOU REWARDS® account. If we can’t look up your original receipt, we’ll issue a refund in the form of store credit at the current selling price. There is no stocking fee for returns or exchanges. We reserve the right to limit or deny returns or exchanges regardless of receipt.*

*Note: We may collect information from you to help manage our return/exchange process, to assist in protecting against malicious, deceptive, fraudulent, or illegal activity, and to help manage our relationship with you.

Find a Store Near You

2. To Make a Return to FamousFootwear.ca

Please note, we only process returns at FamousFootwear.ca if your purchase was made at FamousFootwear.ca, or home delivered. Regular store purchases must be returned to a store.

  • Box up the item
  • Enclose a completed return form. (Included with original packing slip)

Print Return Form

Refunds will be given in the original form of payment.

Ship your package to:

FamousFootwear.ca Returns
1857 Rogers Road
Perth, Ontario K7H 1P7

Refund Process and Timeframe

  • Refunds will be processed to the original method of payment within 10 business days.
  • Once the return has been processed, you will receive a return email confirmation.
  • Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post.

NOTE: For your protection, we suggest sending your return via insured parcel post or other traceable method. Shipping fees are not refundable and return shipping charges must be paid by customer. FamousFootwear.ca is not responsible for returns until they are received in our warehouse.